Infrastructure development is a key sector in which we have
to have tremendous growth in upcoming years. Directly and indirectly it creates
lot of opportunities. When the total wealth is considered, India is 7th
richest country on earth but we don’t have the infrastructure facilities that can
be compared with other 9 countries in top 10. Even after 69 years of independence
and being rich, we could not make any advancement in this sector. What could be
the reason?
To me, it’s a 2 simple things
- No visionaries, lack of commitment towards people and development of country, among political parties
- Corrupt or hijacked bureaucrats
A development model which bypasses these 2 clusters can lead
country. But from where can we adopt one?
Well, I believe that we have solutions for our problems around
us, we just need to have open eyes and ears to identify and tailor them for our
needs.
You witnessed how Flipkart transformed eCommerce sector in
India. Now we have bigger players like Amazon in market. The tight competition
among these companies provides better deals to the customers.
But how did they cut the cost? (let’s forget the promotional
offers they have)
They simply eliminated the middle men.
Why can’t we follow that model in infrastructure development
activities?
Who are the middlemen in our case? The corrupt politicians
and Government officials.
Let’s consider this by an example – a particular
city/village need more public transport. It can be trains or more buses. Let’s go
with simple solution - bus. Say they
need 10 buses for their area. At present, the department accountable for the
same may not have enough budget or it may be under the control of the negative elements
I mentioned earlier. In any case, the
request won’t be addressed.
Now let’s look at the bigger picture. In India, there may be
hundreds of thousands of villages or cities.
So we have a centralized agency, which can order 5000 buses, which they
can get at very discounted price, can solve the problem.
Govt office hierarchy that is designed to load balance and distribute
the work, does not seems to be effective. We need an alternate bottom-up approach to have faster resolutions for our problems.
Bottom-up approach:
The requests from people has to reach the Govt directly via
online portal and mobile applications (central or state) first. This way, Govt
will have a clear picture of the overall needs in short time. Govt can handover
the tasks directly to the companies with whom they have agreement. There we need an agency to follow-up the tasks
and complete them on time.
In this approach the control and monitoring is done from top
level. The offices in the hierarchy has
to support the tasks when it comes to them.
The bureaucrats are answerable for the delay and rejection of the task
which is controlled by upper management. (similar to the pvt company work)
This parallel organization approach will increase the competition
and helps us to filter out the weeds from Govt services.
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1 comment:
Excellent thought! Lets hope this will be implemented at some point of time. Fingers crossed!
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